Partnering with the community to improve health care

Engaging the community more fully in health care not only improves the experience for patients and those who care for them but it also improves the quality of care and lessens the cost to all.

Community Advisory Committees

About Us

Hunter New England Central Coast Primary Health Network (HNECC PHN) is a not for profit organisation primarily funded by the Commonwealth government to improve the efficiency and effectiveness of the primary health care system by commissioning services. The term “primary health care” generally covers all healthcare services provided outside of the hospital environment.

What We Do

HNECC PHN doesn’t provide health services, instead it works to identify service gaps and uses a pool of targeted government funding to commission service providers to deliver health services to communities, and people, across the Hunter New England and Central Coast regions. We also work with other organisations including hospitals, community groups and other non-government organisations to make sure the different arms of the health sector are connected in a way that makes sure there is continuity of care and that a person’s needs are at the centre of any decision made on their journey through the health sector.

We work to support General Practitioners (your family doctor) and allied health professionals such as physiotherapists and psychologists with programs such as electronic referrals and eHealth records. We have a dedicated team who work with General Practices to achieve accreditation, and we fund and support the delivery of health programs for people in the community across areas such as mental health, drug & alcohol, Aboriginal health, health screening and immunisation, to name a few. For further information about our organisation, our programs and our commissioning of services please visit our website

How do we consult with the community?

To do all the above, we need to understand the community - what they believe and perceive the health issues to be and how health and wellness might be improved; we need to hear about what works, about suggestions for change, and the community’s thoughts and ideas about projects the Primary Health Network (PHN) is working on. To help with this, we have established Community Advisory Committees and an online consultation platform “Peoplebank”

Community Advisory Committees

There are three Community Advisory Committees in the HNECC region based in Erina, Tamworth and Newcastle. Their role is to provide the Board of HNECC PHN with locally relevant perspectives on community health issues. The community advisory committees are made up of members with active community networks who are able to provide the advice, feedback, community perspective and context which helps to shape HNECC PHN’s program delivery and development.
If you have suggestions or identified issues regarding your community’s health you are encouraged to contact your local community representative whose details are included at the bottom of this page.

If you are not in an area with a local representative or wish to interact directly with your PHN, join the community voice and register at


Peoplebank is an online consultation tool developed by HNECC PHN to ensure all communities across the large HNECC region are able to join in the conversation about improving local health.

For more information about our Community Advisory Committees please contact:
Trish Gulliford, Clinical and Community Advisory Support Officer

Contact Us

If you have specific questions or would like more info.