HNECC PHN works with local primary health care providers, Hunter New England & Central Coast Local Health Districts and NGOs to meet local health care needs across our region.

Through our innovative programs, our communities benefit from greater coordination, better systems, and improved access to health care.

We offer a range of programs and services for general practice and allied health professionals to enhance the quality and timeliness of care provided to patients, and to build capacity within healthcare practices to provide quality care.

We have a dedicated team of Primary Care Improvement Officers who provide direct support to general practices and allied health practices across the region.

Primary Care Improvement Officers are the central point of contact for all health professionals. To contact the Primary Care Improvement team email or phone 1300 859 028.



Aboriginal Health

We acknowledge the traditional custodians of the land we walk upon today and respect their continuing culture and the contribution they make to the life of our region.

Aboriginal Mental Health services

We support Aboriginal and Torres Strait Islander People to choose and adopt culturally appropriate health services. Providing culturally specific mental health services is vital to improving health outcomes for these members of our community.

ACE - Aged Care Emergency Service

Ensuring residents of Aged Care Facilities receive the right care in the right place

After Hours Health Services

The After Hours program improves access to primary health care outside regular operating hours

Allied Health

Ambulance Liaison Officer

Streamlining and improving communication, with the overall aim of improved patient centered care by ensuring the right care, at the right time, at the right place, every time.

Cancer Screening

Cancer screening rates (cervical, breast, bowel) are a national headline indicator for Primary Health Networks (PHNs) and have been identified through the Hunter New England and Central Coast (HNECC) Baseline Needs Assessment, as a priority area for the PHN.

Central Coast Aboriginal Health Partnership Strategic Plan

Aboriginal Health means not just the physical well-being of an individual but refers to the social, emotional and cultural well-being of the whole community in which each individual is able to achieve their full potential as a human being thereby bringing about the total well-being of their community.

Culturally Responsive Aboriginal Healthcare Framework Guide

A Framework to Guide the implementation of Culturally Responsive Aboriginal Healthcare across the Hunter, New England & Central Coast

Dementia - Timely Diagnosis and Management

One of the biggest issues facing those living with dementia, health professionals and carers, and our ability to implement appropriate management and care strategies, is that only fifty percent of all dementia cases in Australia are diagnosed. Of those that receive a diagnosis, the average delay between family members and close friends observing dementia symptoms and achieving a diagnosis is over three years. Through early intervention, we can reduce the impact of dementia on our clients, their carers and families, and improve their quality of life – however, early intervention begins with timely assessment and diagnosis.

Drug and Alcohol Treatment Services

Planning and Commissioning Drug and Alcohol Treatment Services in the Hunter, New England and Central Coast PHN region

Funded Primary Health Care services

Primary Health Care Services that were previously administered by Medicare Locals have now been commisioned for the 2016-17 period.

Health Care Homes

Patients who have been assessed as eligible and likely to benefit from this model will be offered the opportunity to voluntarily ‘enrol’ with a participating Health Care Home.


Assessing, managing and referring medical conditions in the most timely way.

Healthy Weight Initiative

For many people in our community, unhealthy weight is a pathway to chronic disease.

HNE smart eReferral

HNE smart eReferral allows General Practitioners to send secure electronic referrals to both public and consenting private specialists and allied health providers

Hunter Diabetes Alliance

Innov8 Health Development Initiative

Developing new models of care and funding

Mental Health services -overview

We work with clinicians, those with lived experience and local communities to develop a model of mental health care that reflects local needs and focuses on safe, effective, quality mental health care service delivery

My Health Record

My Health Record is an online summary of your health information. You control what goes into your record, and who is allowed to access it. Share your health information with doctors, hospitals and other healthcare providers from anywhere, any time.


Patientinfo is evidence based and up to date

PFAS information for community members

From 30 November 2016, the Australian Government will provide free blood testing for Per- and Poly-fluoroalkyl Substances (PFAS). The free voluntary test will be offered to people who live or work, or who have lived or worked, in the Williamtown Investigation Area and who have potentially been exposed to PFAS.

PFAS information for general practice

The Voluntary Blood Testing Program will run concurrently with an epidemiological study and free blood testing will be available to eligible individuals until till 30 April 2019

Primary Care Improvement

We support general practices and health professionals to provide high quality, evidence-informed care, and to maximise their practice's efficiency and sustainability

Professional Development

We provide access to a range of Continuing Professional Development opportunities

Quality Improvement

We support learning that improves the quality of healthcare and the safety of patients

Suicide Prevention programs

PHNs have been tasked with commissioning regionally appropriate suicide prevention activities and services . Our PHN works with our two Local Hospital Districts and other local organisations to support and target people at risk of suicide.

Waiting times - PHN Mental Health Services

Listed below are waiting times for Primary Health Network Mental Health Service (PHNMHS).

Youth Mental Health -funded services

The PHN provides funding to four headspace centres across our region.

Hunter New England Integrated Care Alliance

National Psychosocial Support Measure (NPS)

Support for people with a severe mental health condition not covered by the NDIS

Scholarship Funding

Looking for financial support for professional development and training?