HNE 'Smart' e-Referral System – The electronic referral solution

HNE Smart e-Referral allows General Practitioners to send secure electronic referrals to both public and consenting private specialists and allied health providers


In partnership with Hunter New England Local Health District, we have developed an electronic referral system known as HNE Smart e-Referral.

HNE Smart e-Referral uses BPAC Clinical Solution’s Secure electronic Network Transfer (SeNT) software platform to allow GPs to send secure electronic referrals from Medical Director and Best Practice to both public and private specialists and allied health providers. This system integrates locally agreed clinical management and referral information from HNE HealthPathways and specialist pre-requisites for referral triage. HNE Smart e-Referral is benefiting patients through streamlining the referral link between GP and specialist, and providing issue-based referrals that contain enhanced data quality and enable early urgency triaging.

HNE Smart e-Referral commenced in the Greater Newcastle region in June 2016, and is now also available in the Lower Hunter, New England and Upper Hunter regions, with planned expansion into the Great Lakes and Central Coast in the future.

For a list of all the clinical areas and conditions for which electronic referrals are being submitted click here 

For a copy of the HNE Smart e-Referral fact sheet click on the attached document.

If you are a General Practitioner interested in using the HNE Smart e-Referral system, or if you are a specialist service provider wishing to be listed in the service directory and receiving high quality electronic referrals, please email and we will assist with getting your practice onboard!


Contact Us

If you have specific questions or would like more info.