Mental Health Services

We work with clinicians, those with lived experience and local communities to develop a model of mental health care that reflects local needs and focuses on safe, effective, quality mental health care service delivery

Our PHN works with GPs, psychologists, nurses, allied health providers, mental health services, those with lived experience and local communities to develop and deliver mental health care that reflects local needs and focuses on safe, effective and quality service.

 

Our approach to mental health funding is based on the following system reform platforms:

Person centred care funded on the basis of need
• Thinking nationally, acting locally 
• Delivering services within a stepped care approach 
• Effective early intervention across the lifespan 
• Digital mental health services  

If you would like to provide feedback have your say on our PeopleBank platform.


Primary Health Network Mental Health Service (PHNMHS)

This program is aimed at providing short-term evidence based psychological interventions for people with mental illness or the provisional diagnosis of mental illness in a primary care setting where other pathways such as MBS (Better Access) initiatives are cost prohibitive or not available.

The people in the community which PHNMHS benefit are:

• Residents of RACFs (Residential Aged Care Facilities)
• People who are under financial hardship and less able to pay fees to access private mental health services, and are unable to access Medicare subsidised mental health services
• Children under 12 years of age with mental, emotional or behavioural disorders
• Women with perinatal depression
• Aboriginal and Torres Strait Islander people with mental disorders
• People of Cultural and Linguistically Diverse backgrounds
• Individuals who have self- harmed, attempted suicide or who have suicidal ideation, and are able to be appropriately managed in the primary health care setting
• People living in rural and remote areas.


Psychosocial Support Services 

The PHN has commissioned psychosocial support services (PSS) to be delivered throughout the Hunter, Central Coast and New England regions. The PSS provides non-clinical services to people with severe mental ill health that helps build functional capacity to enable personal recovery. Individual services are designed to be goal-orientated and short-term, and intended to build participants' ability and skills in managing their mental illness, improve their relationships with family and others, and increase social and economic participation. 

This PSS program is free of charge and is available to people with severe mental ill health who are not eligible for assistance through the NDIS and are not supported through other psychosocial programs.  Referrals can be made through a GP, Community Health, Service Providers, Community Organisations or self-referral (i.e. people can contact the service provider directly).

 

Psychosocial support services are being delivered throughout the Hunter, Central Coast and New England areas by the following providers:

ANGLICARE - New England

Phone: 02 6701 8200

 

HUNTER PRIMARY CARE - Greater Newcastle, Port Stephens and Upper Hunter

Phone: 02 4925 2259 l  Email: mhcc@hunterprimarycare.com.au

Online Referral Form

 

NEW HORIZONS - Lake Macquarie and Central Coast

Phone: Wyong 02 4392 1600 Gosford 02 4372 9800  l  Charlestown 02 4037 0400 

Email: mywellbeing@newhorizons.org.au  

 

SAMARITANS - Mid Coast

Phone: 02 4960 7100

Email: psychosocialsupport@samaritans.org.au

(More information about these services will be available from the service providers).

 

In the 2017-2018 Budget, the Government announced changes in the way that services for people with chronic and complex Mental Health conditions are funded. These services are within our Psychosocial Support Services program. This program encompasses the National Psychosocial Support Measure, National Psychosocial Support Extension and Continuity of Supports.

Why the need for change?
As part of the introduction of the National Disability Insurance Scheme (NDIS), new programs are being implemented to provide supports for clients who have not been deemed eligible for ongoing support under this scheme. 

We have funded providers to deliver services under the following programs:

  • National Psychosocial Support Measure - for people with severe mental illness with reduced psychosocial functional capacity who are not eligible for assistance through the NDIS and who are not supported through existing programs
  • National Psychosocial Support Extension - an extension of ongoing supports for clients who are either waiting for an eligibility assessment from the NDIS or for those who have not yet submitted an application for assessment to the NDIS. (This program is for people previously receiving support under Partners in Recovery, Day 2 Day Living or the Personal Helpers and Mentors program, all of which ceased on June 30, 2019).
  • Continuity of Support (CoS) - provides ongoing support for clients deemed ineligible for supports through the NDIS. (This program is for people previously receiving support under Partners in Recovery, Day 2 Day Living or the Personal Helpers and Mentors program, all of which ceased on June 30, 2019).

Primary Mental Health services redesign

Currently the PHN is engaged in an iterative redesign of Primary Mental Health Clinical Services. This ongoing process is currently pursuing opportunities to redesign services to improve service integration, increase access for consumers and create a continuum of services in a stepped care framework.

We acknowledge that changes to the mental health system are of interest to many people, including consumers and their carers, General Practitioners, service providers and the community. To gain the insights of a range of stakeholders, HNECC PHN engaged Nexus Management Consultants to facilitate a co-design process.

The process undertaken consisted of:

 * Literature Review
 * National review of current service models
 * Strategy workshop
 * Three regional workshops considering a proposed model
 * GP focus groups.

For the first component of this redesign a new Access and Referral Service started on July 1, 2019 and is operated by a consortium of locally-based and experienced primary care providers.

 

Access & Referral Service

Central Coast - Central Coast Primary Care

  

 

New England North West - HealthWISE

  

 

Hunter and Mid Coast - Hunter Primary Care

  

 

More information on the Access and Referral Service, and how to refer to the service in each region, is available by clicking on the above images.  


Headspace  

Headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds, along with assistance in promoting young peoples’ wellbeing.

This covers four core areas: mental health, physical health, work and study support and alcohol and other drug services.

Funded headspace services in our region include: 

headspace Gosford

headspace Lake Haven

headspace Newcastle

headspace Maitland

headspace Tamworth


  

Head to Health

If you’re trying to improve your own mental health, or support somebody else with mental health issues, Head to Health provides links to trusted Australian online and phone supports, resources and treatment options.

Click here to visit the Head to Health website

Contact Us

If you have specific questions or would like more info.